Here is a photo of my daughter at the Father Daughter Princess Ball. My husband and I are US Military and stationed overseas so the dresses are limited over here. It was getting close to the ball and I happen to come upon Pink Princess. The first dress I wanted was on backorder, I was afraid that I wouldn't have time so I emailed Pink Princess and asked if I could trade that dress for another. Pink Princess was happy to assist me and my daughter got her dress in a week, even overseas. Great dresses and even better customer service, I will definitely be coming back.